Pet Central strives to ensure your satisfaction. Most dog and cat food manufacturers offer a 100% guarantee on their products. If you are not satisfied, simply return the product to the store for credit or refund. Manufacturers require your name address and telephone number in order to process a satisfaction return.
Other types of items such as treats, toys, leashes, and other items must be returned within 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
Due to anti-tamper regulations, any pharmaceutical product such as flea and tick medication, de-wormers, etc., are not able to be returned if opened.
Refunds issued on any return will be for the original purchase price paid.